Client Advisory

Biography

Heather is a Client Service Associate in our Norfolk office who supports advisors and clients through accurate and timely service. She holds a business degree and brings a strong foundation in organization, professional communication, and financial concepts to her role. Heather supports day‑to‑day client service needs while maintaining attention to detail and consistency across deliverables.

Prior to joining Cerity Partners, Heather was a successful business owner, worked as a paralegal, and held a position with a government contracting firm. In these roles, she was responsible for client communication, operational management, and issue resolution. This experience strengthened her ability to manage competing priorities, exercise discretion, and anticipate client needs. Heather is committed to supporting advisory teams and contributing to a positive client experience through collaboration and reliability.

In her spare time, Heather enjoys outdoor activities and spending time with family and friends.

Education

  • ECPI University

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